Our primary objective is to ensure the highest level of customer satisfaction. With this goal in mind, we dedicate ourselves to addressing any concerns or issues you may have. Please understand that due to the specific nature of our products, we do not offer refunds for changes of mind.
However, if you receive a faulty or damaged product, we are more than willing to provide a refund. In such cases, please reach out to us at email@example.com within seven days of receiving the product, and we will guide you through the exchange process. It's important to note that Perfume Oil Expressions retains the right to assess and handle claims related to defective, faulty, or damaged products at our sole discretion.
We strongly advise carefully reviewing the item description before making a purchase, as returns and refunds are not applicable for decisions based on personal preference.
If you find yourself uncertain about a product, feel free to contact us with any inquiries you might have. We are here to assist you in making an informed choice.